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What we do

As BC’s independent voice for fairness and accountability, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.

Our work improves public services for all British Columbians.

Our services are free, confidential and available in multiple languages.

 

Services for Indigenous People

The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.

News Release

Ombudsperson welcomes payments totalling over $1 million to caregivers short-changed of federal disability benefits

Victoria – BC’s Ombudsperson Jay Chalke released an update today on the province’s progress addressing an unfair practice that withheld federal financial support from caregivers of children with disabilities.

The issue was first highlighted in the Ombudsperson’s 2022 report, Short-Changed: Ensuring federal benefits paid to the province reach caregivers...

Ombudsperson investigating exclusion of students from BC public schools

Victoria – Today, the Ombudsperson, Jay Chalke, announced his office has begun an investigation into the exclusion of students from schools in BC’s K-12 public education system. “Our office has...

Ombudsperson’s Annual Report highlights how one complaint about public services can benefit…

Victoria – BC Ombudsperson, Jay Chalke, released his office’s 2034/24 Annual Report today. The report highlights the work of his office, under the Ombudsperson Act and Public Interest Disclosure Act,…